You can get in contact with Ecobank customer care via telephone call, live chat, email or the social platform. In this post, you’ll learn the way to contact Ecobank representative with no stress.
Ecobank boasts of millions of customers inside Nigeria and several other African countries. It is needless to mention, a bank with such an oversized customer base should offer adequate support.
As it stands, Ecobank meets the necessity of their varied customers. However the matter is, not too many of us understand how to find help without having to go to the bank. Since you’re here, you’ll understand how to get the support you’re trying to find with no stress.
Ecobank Customer Care Number
One of the simplest ways in which to get help and support you need without visiting an Ecobank branch is by calling the customer care helpline via 0700 500 0000.
The above number is, however, not toll free. In others words, you’ve got to pay money for each second spent on the call.
Although using the helpline may be quick in getting help, many customers wouldn’t fancy it such a lot.
People who have to solve little issues wouldn’t wish to pay such a lot to try to do that.
If you don’t like calling the phone number on your convenient, keep reading to get different alternative ways to get help.
Also Read: How to Recover Ecobank Account Number
Ecobank Customer Care Email Address
To get support via email, forward your complaints or enquiries to firstname.lastname@example.org. You’ll receive a feedback as soon as possible, depending on how busy the representatives are.
Alternatively, you’ll be able to visit Ecobank Contact Us Page and fill the contact form right there.
There you’ve got the choice to enter your email address and choose the area you would like get help with.
Ecobank Customer Care Live Chat
As a matter of fact, the customer care live chat happens to be my personal favorite. If you’ve got steady internet connection, then you don’t need to pay such amount of money on calling the customer care number of Ecobank.
To get support through a live chat session, visit the contact us page and click on on “live chat”.
Afterwards, fill the live chat form with information applicable to you and click on the ‘chat now’ button.
Make sure you select the country you reside in before clicking on begin chatting.
As for the wait time, we can’t tell how long you’ve got to wait before a customer care representative starts chatting with you. The wait time depends on number of individuals are on queue to chat.
Ecobank social platforms
You can send your messages to the official Facebook address of Ecobank using https://web.facebook.com/EcobankNGR/. Ensure you give clear info concerning whatever complaints you’ve got. You’ll receive a feedback about a to resolve the issues.
You can tweet your complaints to the official Twitter hand of Ecobank exploitation https://twitter.com/groupecobank. you’ll receive a feedback as presently as attainable.
The bank does not have an option where customer can get help via whatsapp.
We hope with our guide, you’re currently ready to properly contact Ecobank customer care.
Please don’t leave sensitive info in comment sections of this post. We are not working for Ecobank or do we in any way related to Ecobank, and can’t offer support in the other means but the information here.